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Terms and Conditions

Effective Date:[February 11, 2026] Last Updated: [February 11, 2026]

Welcome to Infinity Quality Care – Medical Billing & Consulting LLC (“Infinity,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website (iqcbilling.com) (“Site”), our services (“Services”), and any interactions with our company. By accessing the Site, requesting information, or engaging our Services, you agree to be bound by these Terms. If you do not agree, do not use the Site or Services.

1. Acceptance of Terms

These Terms form a legally binding agreement between you and Infinity Quality Care – Medical Billing & Consulting LLC, located at 986 Broken Land Pkwy, Suite 100, Columbia, MD 21046. We may update these Terms from time to time; continued use after changes constitutes acceptance.

2. Use of the Website

  • The Site is for informational purposes only and to facilitate inquiries about our medical billing, revenue cycle management, denial management, credentialing, and related services.
  • You may not use the Site for any unlawful purpose, to transmit viruses, or to interfere with its operation.
  • We reserve the right to modify, suspend, or discontinue any part of the Site without notice.

3. Services Description

We provide outsourced medical billing, coding, claims management, revenue cycle management (RCM), denial management, eligibility verification, prior authorization, A/R management, virtual assistant support, credentialing, state licensing assistance, medical scribe services, startup solutions, and digital marketing for healthcare providers (“Clients”).

  • Services are provided under separate written agreements (e.g., Service Agreement or Business Associate Agreement – BAA).
  • These Terms do not constitute a service contract; engagement requires a signed agreement.
  • We act as a HIPAA Business Associate for PHI handling; all PHI use/disclosure is governed by the BAA and HIPAA regulations.

4. Client Responsibilities

Clients must:

  • Provide accurate, complete information and access to necessary records/systems.
  • Ensure compliance with all applicable laws (including HIPAA, state licensing, billing rules).
  • Authorize us to act on their behalf for billing, claims, and related activities.
  • Pay fees as agreed in the service contract.
  • Notify us promptly of any changes in practice details, payers, or compliance requirements.

5. Fees and Payment

  • Fees are outlined in your service agreement (e.g., percentage of collections, flat rate, or hourly).
  • Invoices are due as specified (e.g., net 30 days).
  • Late payments may incur interest (1.5% per month) or service suspension.
  • We do not guarantee specific reimbursement amounts or timelines; results depend on payer policies, documentation quality, and other factors beyond our control.

6. Confidentiality and HIPAA Compliance

  • We maintain strict confidentiality of all Protected Health Information (PHI) received from Clients.
  • As a Business Associate, we comply with HIPAA Privacy, Security, and Breach Notification Rules via BAAs.
  • We implement safeguards to protect PHI and report any breaches as required by law.
  • Clients remain responsible for their HIPAA obligations (e.g., patient notices, rights requests).

7. Limitation of Liability

  • Services are provided “as is” without warranties of any kind (express or implied), including accuracy, completeness, or results.
  • We are not liable for indirect, consequential, incidental, or punitive damages (e.g., lost profits, data loss).
  • Our total liability shall not exceed fees paid in the 12 months preceding the claim.
  • We are not responsible for payer denials, audits, recoupments, or penalties due to Client-provided information or actions.

8. Indemnification

You agree to indemnify and hold us harmless from claims arising from your misuse of the Site/Services, inaccurate information provided, or violation of laws (including HIPAA).

9. Termination

  • We may terminate access to the Site or Services for violation of these Terms.
  • Service agreements may be terminated per their terms (e.g., notice period, cause).

10. Governing Law and Dispute Resolution

These Terms are governed by Maryland law (without regard to conflict of laws). Disputes shall be resolved in Columbia, MD courts. You waive jury trial rights.

11. Miscellaneous

  • Entire Agreement: These Terms (plus any service agreement/BAA) constitute the full agreement.
  • Severability: Invalid provisions do not affect the remainder.
  • No Waiver: Failure to enforce a provision does not waive it.
  • Force Majeure: We are not liable for delays due to events beyond control (e.g., natural disasters, cyber attacks).

12. Contact Us

For questions about these Terms:

Infinity Quality Care – Medical Billing & Consulting LLC 986 Broken Land Pkwy, Suite 100, Columbia, MD 21046 Phone: (469) 629-3285 Email: info@iqcbilling.com

By using our Site or Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Thank you for choosing Infinity Quality Care.

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