Privacy Policy

Last Updated: February 19, 2026

Infinity Quality Care – Medical Billing & Consulting (“we”, “us”, “our”, or “IQC Billing”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://iqcbilling.com/ (the “Site”), use our services, contact us, or otherwise interact with us.

By using our Site or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

Name
Email address
Phone number
Business name / Practice name
Address
Payment information (processed securely via third-party payment gateways)
Any other information you voluntarily provide when filling out forms, submitting inquiries, subscribing to newsletters, or communicating with us

B. Protected Health Information (PHI)

If you are a healthcare provider or client and share patient-related data for billing, coding, or revenue cycle management purposes, we treat it as Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

We collect, use, and disclose PHI only:

As permitted under our Business Associate Agreement (BAA)
In strict compliance with HIPAA regulations
For purposes directly related to medical billing and consulting services

C. Automatically Collected Information

When you visit our Site, we may automatically collect:

IP address
Browser type and version
Operating system
Pages visited and time spent
Referring/exit pages
Date and time of visit
Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

Provide, maintain, and improve our medical billing, coding, denial management, eligibility verification, and revenue cycle management services
Communicate with you (respond to inquiries, send service updates, provide support)
Process payments (if applicable)
Comply with legal obligations, including HIPAA and other healthcare regulations
Prevent fraud and maintain website security
Analyze website performance and enhance user experience
Send marketing communications (only if you have provided consent)

We do not sell your personal information or PHI to third parties.

3. How We Share Your Information

We may share information only in limited circumstances:

With trusted service providers (e.g., hosting providers, IT support, payment processors, email service providers) who are bound by confidentiality agreements
With your written authorization (for example, when coordinating with insurance payers)
When required by law, regulation, court order, or government request
To protect the rights, property, or safety of IQC Billing, our clients, or others
In connection with a merger, acquisition, or sale of assets (with appropriate notice where required)

PHI is shared only as permitted under HIPAA and our Business Associate Agreements.

4. Mobile Information & SMS Communications

If you opt in to receive SMS/text messages from us:

We collect your mobile number and your consent to receive messages.
SMS communications may include appointment reminders, service updates, or relevant notifications.
Message and data rates may apply.
You may opt out at any time by replying “STOP.”

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All opt-in requests include text messaging originator opt-in data and consent. This information will not be shared with any third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and analyze website traffic. You may manage or disable cookies through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information and PHI.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations
Resolve disputes
Enforce agreements

PHI is retained in accordance with HIPAA requirements and applicable client contracts.

8. Your Rights

Depending on applicable laws (including HIPAA), you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion (subject to legal and contractual limitations)
Opt out of marketing communications
Withdraw consent (where applicable)

To exercise your rights, please contact us at:

info@iqcbillingconsulting.com

For PHI-related requests, please refer to your Business Associate Agreement or applicable Notice of Privacy Practices.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

10. Children’s Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Infinity Quality Care – Medical Billing & Consulting
Email: info@iqcbillingconsulting.com
Phone: (240) 238-4193
Address: 9861 Broken Land Pkwy, Ste 100, Columbia, MD 21046